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New Technology at No Additional Cost

Emergency Alert Button photoThe Residence at Hilltop is using new technology to provide an advanced level of health care and safety to its residents. Recently, an emergency remote personal care monitoring system was installed throughout the Residence and it's the first of its kind in the area. The system goes far beyond traditional call systems and it comes at no extra cost to the residents.

Each resident receives a pendant containing a large button and instructions on its use. A call bell station also is located in each resident's apartment bathroom.

When a resident initiates an alert by pushing the button on the pendant or pulling the alarm cord in the bathroom, the device transmits a Wi-Fi signal with the location of the alert and identity of the resident asking for assistance. An operator then calls the portable phone of the direct caregiver with that information.

A resident could be having lunch in the dining room, outside on the patio visiting a friend or watching a movie in the theater room and staff will locate that resident immediately due to the wireless location tracking feature of the system.

Wall Unit photoThe new system supports one of the major goals of The Residence at Hilltop - the quiet facility concept and it greatly improves staff's ability to respond quickly and efficiently to any resident's need for assistance.

"If a request is not answered in a timely manner, the information is relayed to the person on next level of the calling tree so someone responds," said Walter Young, executive director of the Residence.

"The detailed, time-stamped reports generated by the software allow me to analyze and adjust workflow to create a better caregiving experience for patients and staff.

"Residents love the system," he said. "t has built in accountability. In addition to tracking a resident's location during a call, it also tracks information such as staff response time and how often a resident uses the system. I was amazed at how quickly both residents and staff adapted to the system.

"We have coupled this system with our fire alarm and smoke detection system for total integration throughout the facility and it is upgradeable to allow for new technology as it develops," Young said.

For more information about this unique patient enhancement feature available only at The Residence At Hilltop, call Walter Young or Steve Dragan at 724-258-8940.



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